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Certified Personal Shopper

Purchase for $699

Professional Shoppers Are Experts at Retail and Online Purchasing!


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Our retail course will train you to start your own personal shopping business and work with retail and manufacturing companies in the fashion arena. Retail management and merchandising are very specific skills, and we’ll give you a strong foundation as well as a step-by-step guide to developing a client base and working with specific products. Learn how to select the ideal fashion for your clients using shopping modules and online resources. The following is a basic topic Overview of the interactive video tutorials in this course. Course includes audio, video, interactions, mini-quizzes, exercises and exams:



Here is the course outline:

1. FSI Welcome and Orientation Class

1 hr, 40 min

Course welcome, how eLearning works, meet your instructor, set your profile, review the portal, practice netiquette. Tutorials for the new learner, how to access your resources, change your profile (including photo) and join a networking group.

Section Duration
pageText Hello and Welcome to FSI 30 min
pageText View Orientation Video 10 min
package FSI Welcome Orientation 1 hr

2. The Certification Review

25 min

Multiple video and seminar review of: Learning Outcomes, CEU’s, course objectives, standards in online learning, your course structure and curriculum.

Section Duration
pageText Read Information About Viewing Online Courses 10 min
package How FSI Certifies Students 15 min

3. Articles, Resources and Libraries

10 min

Your security settings, avoiding pop up blockers, setting your email, joining a group, your best profile and biography details, meet your friends, find your resources etc.

Section Duration
offline Read "About Your Course" Articles 10 min

4. First Assignment: Complete 6 Outcomes

35 min

Opportunity to get comfortable with survey templates, students submit answers electronically and their initial learning skills are examined.

Section Duration
pageText Required Project to Complete Before Moving On 30 min
pieChart Complete Six Outcomes 5 min

5. Personal Shopper: Course Lessons, Video, Interactive Methods

3 hrs, 30 min

Introduction to the career of Professional Shopping, this intro module with video and audio introduces the student to the basics of personal shopping, the client, the consultation steps, the ABC's of professional shopping, understanding shopping destinations, store layouts, and departments. Pre-shopping, the shopping capsule planner and customer service points are reviewed.

Section Duration
offline Read Personal Shopper Course Manual 2 hrs, 30 min
package Personal Shopper Intro Part 1 1 hr

6. Personal Shopper Course Part 2

2 hrs

Video tours of departments - Misses, Contemporary, Juniors, Plus, Sportswear, Juniors and more. Engages the student in the aspects and details of department layouts, grids, planners, collections to bring an understanding and working knowledge of utilizing what a store offers. Included are tutorials on how to work with staff, setting up shopper programs, earning commissions etc.

Section Duration
package Personal Shopper Course Part 2 1 hr
package Shopping The Boutique Tutorial 1 hr

7. Personal Shopper Course Part 3

1 hr

In this section we explore the Celebrity, Luxury, Junior, Mom, Socialite and other specific client groups you will be working with. This knowledge benefits the learner by training them to handle various clients and their specific shopping needs.

Section Duration
package Personal Shopper Course Part 3 1 hr

8. Personal Shopper Course Part 4

1 hr

In Part 4 further training in customer service skills, how to Online Shop (including links to resources), Starting a Business as a Personal Shopper, How to Market Your Services, Career Options of Professional Shoppers from Catalog, to Online Apps, to Direct Sales are explored.

Section Duration
package Personal Shopper Course Part 4 1 hr

9. How to Measure, Proportion and Style

4 hrs, 55 min

Instructor led video demonstrating principles of proportion, fit, cut, tailoring, styling. Steps for creating a visually perfect outfit, the Golden Mean in fashion coordination and harmony of design. The ABC’s of the client measurement session are reviewed in this course section.

Section Duration
offline Review How to Measure Articles 10 min
package How to Measure Tutorial 45 min
package Proportion and Balance 1 hr
pageText Proportion and Balance Course Notes 30 min
package Proportion Part 2 The 123's 1 hr, 30 min
pencil Proportion Part 2 The 123's Assignment 1 hr

10. Jewelry and Accessory Styling Basics

3 hrs

Training begins with the fundamentals of facial shape, facial lines, facial proportion and feature analysis. Subjects in audio and video tutorials include: Golden triangle, 5 Face, neck and shoulders, Focal points, Fit and Flatter, Understanding basic lines and figure types, Body to Face Shape Match, Angled Facial Shapes, Incorrect Necklines, Curved Facial Shape, Correct Necklines, Accessory Line, End Module Assignments

Section Duration
offline Download Resource Forms 30 min
pageText Jewelry Accessory Styling Student Manual 30 min
package Jewelry Accessory Module 1 1 hr, 30 min
quiz Jewelry Intro Quiz 1 30 min

11. Jewelry and Accessory Analysis and Consulting Steps

2 hrs

Jewelry and Accessory Part 2 - Consulting Steps. The audio and video fundamental studies include: Intro –professional Jewelry and Accessory styling, Consultation – Methodology of consulting process, Preparation and Draping Process, Taking Digital Photographs, Detailed Head and Face Measurements, Determining Golden Triangle, Determining Facial Shapes and Lines. Quiz to test / passing rate 80%

Section Duration
package Jewelry Accessory Module 2 1 hr, 30 min
quiz Jewelry and Accessories Quiz 2 30 min

12. How to Identify Facial Shape and Hairstyles

1 hr, 30 min

How to measure, determine and verify the correct facial shape. Then discover how to choose appropriate hairstyles for each facial shape. Video tutorials teach how to identify “lines” in facial features, determine scale of facial proportions that influence hair style. Quiz practice included.

Section Duration
package Facial Shape Module 1 hr
pageText How to Identify Facial Shapes Workbook 30 min

13. Accessory Styling Sessions: Course Lessons, Video, Interactive Methods

2 hrs

Building on prior tutorials this section rounds out the study of the fundamentals of Jewelry and Accessory Client Styling and includes modules on: Mature Faces, Scale of Features, Tip Sheets, Accessory Styling The Client, Best Styles Create Winning Impressions, Accessory Styles, How to Wear scarves, hats, glasses, wigs, necklines, Designer Jewels, Costume Jewelry, Vintage Jewelry, Trends and Fads, Shopping Resources, and more.

Section Duration
package Jewelry Accessory Styling Module 3 1 hr, 30 min
quiz Jewelry & Accessory Styling Sessions Quiz 3 30 min

14. Styling Game Sessions

1 hr, 10 min

Practice interactive styling sessions, identify how to clothe each body shape, use software to create client books, collages, style directives and more. Create coordinated sets, multiple clothing choices, mix and match options. Learn to style, coordinate, hairstyles, facial shape PLUS complete five interactive exercises in styling.

Section Duration
package Styling Game Review 1 hr
pieChart Styling Game Review Exercises 10 min

15. Color Analysis and Consulting Methods

4 hrs, 35 min

Color Analysis training modules in client color consulting methods, the study of color, skin tone, undertone. Modules include study in skin tone contrast, temperature, tone, hue. The ten-step color draping and analysis process is thoroughly reviewed and includes video examples and tutorials.

Section Duration
offline Color Analysis Student Manual 1 hr, 20 min
package Color Analysis Part 1 45 min
package Color Analysis Part 2 45 min
package Color Analysis Part 3 45 min
pageText Color Analysis Extras 1 hr

16. Adobe Kuler Tutorial Audio/Video

1 hr, 10 min

Visually identify inherent colors for clients using provided software (free download). This tutorial breaks down the steps to take to create a photo, upload it and identify inherent colors in eye color. For use in identifying correct clothing and accessory colors as well.

Section Duration
package How to Use Kuler For Color Analysis 1 hr
pageText Adobe Kuler Worksheet 10 min

17. How to Coordinate, Mix and Match Fashion

2 hrs, 20 min

Master class in styling - how to coordinate fashion combinations of print, texture, pattern and color. Includes video instructions and tutorials on combining three, four and more prints and patterns to achieve "high styling" mastery. 133 page manual is included "How to Coordinate Fashion"

Section Duration
pageText Student Manual Mixing to Match How to Coordinate Fashion PDF
package How to Coordinate Fashion Part 1 1 hr, 15 min
package How to Coordinate Fashion Part 2 1 hr
pageText Style Garment Cheat Sheet 5 min

18. Learn to Digitally Collage For Clients

3 hrs, 10 min

Digital collage work is an art form and one that can be intergrated into the work a stylist consultant does with clients. Learn to assemble outfits that tell a story to visually explain the principles of fashion and clothing coordination, create sets, plan modular dressing, travel planners and more.

Section Duration
pageText PicCollage Instructions 10 min
package PicCollage Demo and Tutorial 1 hr
pencil Describe and Submit PicCollage Project 2 hrs

19. Influence of Fashion: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Video section reviews the influence of fashion on consumer behavior. Study includes: Body image, Clothing symbols, Impression formation, Impression management, Nonverbal communication, Person perception communication model, Personality, Self-image, Stereotypes, Traits and Values.

Section Duration
package Module 1 Influence on Consumer Behavior 1 hr
quiz CP Quiz 1 30 min

20. Cultural Influences of Global Fashion: Course Lessons, Video, Interactive Methods

1 hr, 35 min

Video section reviews the influence of culture on consumer behavior. Study includes: Adornment, Aesthetic, Androgynous, Culture, Diaspora, Diffusion, Ethnic Identity, Gender, Modesty, Protection, Psychological need, Rites of passage, Socio-cultural needs.

Section Duration
package Module 2 Cultural Influences 1 hr
pageText 5 Minute Read Anthropology of Dress and Fashion 5 min
quiz CP Quiz 2 30 min

21. Physical Influences of Fashion: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Video section reviews how the physical influences what we wear. Study includes: Balanced silhouette, Body proportion, Body Types (Wedge i.e.: Inverted Triangle, Triangle, Hourglass, Rectangle), Carotene, Cosmetics, Ectomorph, Endomorph, Mesomorph, Hair, Keratin, Melanin, Muscles, Nails, Skin, Somatotype.

Section Duration
package Module 3 Physical Influences of Fashion 1 hr
quiz CP Quiz 3 30 min

22. Design Elements - Line: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Video section reviews the Design Elements – Space, Shape, Form And Line. Study includes: Angular Shape, Curved line, Curved shape, Decorative line, Dominant line, Elements of design –Form, Hairstyle, Line, Shape, Space, Straight line, Silhouette and more.

Section Duration
package Module 4 Design Elements Lines 1 hr
quiz CP Quiz 4 30 min

23. Design Elements Color: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Video section reviews the color theories and color analysis. Study includes: Achromatic (color harmony), Analogous (color harmony), Chroma, Color, Contrasting (color harmony), Cool hues, Dominant color types, Dimensions of color, Hue, Monochromatic, Primary colors, Secondary colors, Triad (color harmony), Value, Warm hues and more.

Section Duration
package Module 5 Design Elements - Color 1 hr
quiz CP Quiz 5 30 min

24. Design Elements Texture: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Video section reviews fabric, texture principles. Study includes: Understanding draping, Fabric, Fashion fabric, Fibers, Finish, Hand Harmony, Proportion, Tactile qualities, Tailoring, Texture, Yarns.

Section Duration
package Module 6 Design Elements Texture, Print and Pattern 1 hr
quiz CP Quiz 6 30 min

25. Fashion Design Principles: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Concepts of design, fashion design decisions and design vocabulary are among the topics covered. Video section reviews important design principles – Study includes: Applied design, Balance, Design, Emphasis, Formal Balance, Harmony, Informal Balance, Progression, Proportion, Radial Balance, Rhythm, Structural Design, Unity.

Section Duration
package Module 7 Design Principles of Fashion 1 hr
quiz CP Quiz 7 30 min

26. Fashion Design Principles Fit: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Fit, tailoring, sizing guidelines and size categories are just some of the topics studied here. Study includes: Design ease, Drop, Ease, Fit (Men’s and Women’s), Fit models, Grain, Rise, Tailoring, Wearing ease, sizing categories.

Section Duration
package Module 8 Clothing Fit 1 hr
quiz CP Quiz 8 30 min

27. Fashion Design Principles Wardrobe: Course Lessons, Video, Interactive Methods

1 hr, 30 min

Clothing budget, clothing selection, wardrobe planning and accessory purchasing are discussed and dissected. Video section reviews strategies used in managing client wardrobes. Study includes: Accessory Basics, Bridge jewelry, Business casual dress, Cost per outfit formula, Cost per wearing formula, Costume jewelry, Everyday casual wear, Extras, Fashion personality, Fine jewelry, Traditional business dress, Wardrobe planning.

Section Duration
package Module 9 Wardrobe Strategies 1 hr
quiz CP Quiz 9 30 min

28. Basic Apparel Style Terms

2 hrs

Over 150 core silhouettes, clothing styles and details reviewed in video format and pronunciation. Core terms for any fashion student preparing for exams. Fashion professionals need an understanding of these core terms to practice as consultants.

Section Duration
pageText Basic Apparel Slide Notes PDF 30 min
package Basic Apparel Style Terms and Pronunciations 30 min
pageText Complete Textile and Fiber Glossary 1 hr

29. Personal Shopper Final Project

3 hrs

Fun and engaging the final project is an opportunity for the learner to display their new found skills in a creative individual or group project. Students have the option of presenting an online shopping report.

Section Duration
pencil Personal Shopper Course Final Shopping Research Project 3 hrs

30. Student Project - Define Your Niche Market

1 hr

Students discover a powerful method toward identifying their niche market within this industry. Graded assignment offers key feedback to motivate students toward professional consultant status. A great way to define their business goal.

Section Duration
pencil Personal Shopper Niche Market Statement 1 hr

31. Quiz Review and Quiz

1 hr, 45 min

Online exam to test student’s absorption of the course training. 25 true/ false, multiple choice, mix and match and two essay questions. Scoring is standard from A to F (fail). Passing score must be 80% or higher.

Section Duration
quiz Personal Shopper Final Exam 1 hr, 15 min
pencil Essay 1 Why I Want to Be a Personal Shopper 30 min

32. Student Review and Rating

Feedback review and rating by instructors. Students will now be reviewed and rated by their instructor and feedback given about the students professional performance skills throughout the course along with advice about improvement if needed.

pageText Rating Student Performance/ Instructor Feedback

33. Course ending checkout paperwork

20 min

All students completing the course are required to submit a brief feedback testimonial about their experience with the course. Click the link below for instructions and sample. Students also must complete a Participant Training Evaluation form prior to completing the course to earn their CEU's and/ or ILU's.

Section Duration
pageText MUST READ: Important Information About the Portal Policies
pageText Rate This Course 5 min
pieChart Graduate Exit Survey Participant Evaluation
pencil Exit Feedback 15 min

34. ZIP Graduate Resource Documents

15 min

Online library of downloadable resources, forms, eBooks and supportive material to help the new graduate build a strong business. Be sure to open this robust forms file and download NOW as this module will lock when your course is complete.

Section Duration
pageText Free Customizable Forms 15 min


The following certificates are awarded when the course is completed:

Award CEU Statement
FSI Official Final Certification Award
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